FAQ's

Shipping:

1. Where do you ship?

We ship to all of the United States & Canada

2. How quickly will I receive my package?

We offer standard shipping & expedited shipping for US.  We also offer DHL Express Worldwide, USPS Priority Mail International & USPS Priority Mail Express International.

 

Sizing:

1. How does your sizing work?

If you ever have specific sizing questions feel free to reach out to us via Instagram @ShopJo_Boutique

X Small	US 0 - 2
Small	US 2 - 4
Medium	US 6 - 8
Large	US 8 - 10

 

Returns:

1. Do you accept returns?

We accept returns of items in prime conditions with the labels still attached. ALL RETURNS WILL BE CREDITED VIA STORE CREDIT.

2. How many days do I have to return an item?

14 days once you receive your package to send it back

3. How do I complete a return?

Simply mail us back the desired item to the following address:

9737 NW 41st Street

Doral, FL 33178

Box 725

(Please include your packing slip in the return to ease the return process)

4. How will I receive my store credit?

You will receive a virtual gift card via the email you provided at check out, if you would like us to send it to a different email please contact us directly at Shopjocorp@gmail.com or on Instagram @ShopJo_Boutique 

  

Exchanges:

1. Can I exchange an item?

Items cannot be exchanged due to limited quantities - only store credit will be provided.